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That content can’t be downloaded at this time. Installation requires downloading important content. A few get the following error message: “Installation of macOS could not continue.

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Others, on the other hand, are seeing "The network connection was lost" error messages when they try to download macOS Big Sur. One of the most common macOS 11 Big Sur problems that people have encountered is that macOS 11 fails to download, with some users seeing an error message that says "Installation failed."

NEW MAC OS UPDATE PROBLEMS HOW TO

How to fix macOS Big Sur download problems For those of you sticking with us, let's take a look at the most common macOS 11 Big Sur Problems and exactly how to solve them. Or, if you’re ready to take the leap to the next OS, check out how to download macOS 12 Monterey.

NEW MAC OS UPDATE PROBLEMS INSTALL

If you have purchased Things in the past, but the App Store is showing you the full price instead of a download option, please consult the steps on this page to download Things again.If you haven’t grabbed Big Sur yet, take a look at our how to download and install macOS 11 Big Sur guide. We have a dedicated support page to help you troubleshoot this particular issue. If you’ve been using Apple’s Family Sharing to use Things on your devices, you might run into this error message. We do not have access to this information and can’t troubleshoot this for you. Only Apple can access your Apple ID and purchase history.

If you feel that you are seeing this message in error, please contact Apple support. You need to log out of the App Store and sign in with the Apple ID you used to buy Things 3 originally. You purchased Things 3 with a different Apple ID than the one you are currently using.You no longer own the app, and are not eligible to receive updates for the app you no longer own. You requested a refund for Things 3 from Apple in the past.Things 3 cannot be updated because it was refunded or purchased with a different Apple ID”, it can mean: If there’s a warning that says “ Cannot update app. As a developer, we have no way of checking your Apple ID to find out why an app update is not showing up for you – sorry! “Cannot update app” They are the only ones with access to your Apple ID and purchase history. If you’re on iOS 12.1 or 13, or on macOS 13 or better, and can’t see the update after going through all the troubleshooting steps, please reach out to Apple’s support team. Users on iOS 12.0 or older, and macOS 12 or older, will not see the Things 3.14 update.

If none of these steps help you locate the update Things, please make sure you are running at least iOS 12.1 or macOS 13 ( here are our minimum requirements).

Check in Things → Settings → About that you haven’t installed the update in the meantime already (if you did, you’d see “Things 3.15.x” in the About screen).

Go to the App Store’s Today tab > user icon → Purchased and then search for Things in your list of purchases.

Make sure that you are signed into the App Store with the same Apple ID that you used to buy the app originally.

Then go to App Store → Updates to download the update.

Sign out of the App Store (not iCloud) and back in.

On a Mac, open App Store → Updates and hit ⌘ Cmd R to refresh the page.

If you don’t see the new Things update in the Updates tab on the App Store, here are some things you can try: As they have full control over the App Store, they are the only ones who can assist you with a resolution of this issue. If none of these steps help, please follow Apple’s own troubleshooting guidelines, or reach out to their support team.

Some users found the steps on this page to be helpful.

There’s always a good chance that other users are affected, and might have found a workaround that will also help you.

Check Apple’s support forums through this link here.

Drag Things from the Applications folder to the Trash, then try downloading Things again from your list of previous purchases.

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Download any free app, and then try downloading Things again.

Sign out of the App Store (not iCloud) and reboot your device.

If it’s not, quit the app and move it there, then try the update again.

Make sure that Things is in your Applications folder.

Please try again later”, see the following steps to try to resolve the issue: If there’s a warning that says “ Unable to Download App. If this didn’t help, proceed with the steps in the next section. Now try updating Things again through the App Store.

If you find this, select it and hit the round button with the x in the toolbar at the top (Force Quit).

Search for “ThingsWidgetExtension” (search field is in the upper-right corner).

Open Activity Monitor from Applications → Utilities.

Due to a macOS bug, this can make the update fail. If you try to update unsuccessfully (the download starts but just stops and resets), you might have a Things widget enabled.